CGI Digital
Web Support
Description
Position close up
Would you consider yourself a computer sorcerer? Want to use your superpowers for good? Discover the meaningful impact you can make by saving your client?s day as a CGI Digital Web Support agent! In this role, you?ll work with awesome teammates to problem solve and deliver broadband-speed customer service solutions.
Your typical day-to-day includes?
- Updating live client websites to add text, images, and additional content
- Maintaining and updating our client?s WordPress plugins and themes
- Putting on your detective hat to solve cyber mysteries
- Launching WordPress websites
- Facilitating interdepartmental communication and coordination to ensure client satisfaction and efficient problem resolution
- Innovating and finding new solutions for existing processes to enhance effectiveness and efficiency
You?re probably perfect for this role if?
- You have a firm understanding of HTML, CSS, and Javascript (Divi experience is a plus!)
- You?re excellent at managing time and multiple projects
- You have experience adding and maintaining DNS records and transferring domains
- You have 1-3 years of experience working in a web-focused or technical environment
- You?re a top performer ? you demonstrate accountability, openness, and transparency
- You love staying up-to-date on the latest in the world of tech
- You have experience working with clients and are able to simplify complex technical information into terms they can easily understand
- You can seamlessly fluctuate between working independently and with a team
- You remain composed and adaptive while navigating the ever-evolving world of web
- You get bonus points if you have IDX, email setup & management, and E-commerce knowledge!
Which fictional character would we hire as a Web Support Specialist?
Felicity Smoak in Arrow!
Salary: $45,000
Benefits: Dental, Health, Vision, 401k, Employee Wellness Platform, Maternity and Paternity Leave, Basic Life Insurance, PTO, etc
