Director of Business Operations

Title: Director of Business Operations

Salary: ~$200K + Bonus + Equity

Industry: Insurtech / AI / FinTech

Location: Fully Remote (US)

Contact: ashley.griver@forsythbarnes.com

Summary:

Our client is a 500-person, high-growth insurtech platform building cutting-edge services and data infrastructure to modernize the specialty insurance market. Their technology connects niche insurance providers with the capital they need to thrive ? faster, smarter and more transparently.

They?re now hiring a Director of Business Operations ? a key strategic operator who can help accelerate both internal transformation and customer-facing innovation, particularly through the deployment of AI. The Director of BizOps role is a unique position combining process improvement, technical thinking and hands-on execution, reporting directly into a senior executive leading go-to-market and AI initiatives.

If you're a high-agency operator with experience across financial services, fintech or consulting, and you're excited about solving complex business problems with smart technology, this one?s for you.

Why Join?

• Strategic, cross-functional role with exec-level exposure
• Contribute directly to the company?s AI-forward transformation
• Join a collaborative, low-ego team with high standards and fast execution
• Be part of a company shaping the future of a complex, multi-billion-dollar industry

Key Responsibilities:

• Analyze and improve key business processes across multiple departments
• Scope and deploy AI-based solutions that drive operational efficiency
• Act as an internal consultant, identifying issues and building solutions
• Partner with external customers to understand their needs and drive AI-led transformation
• Sit between product, tech and business teams to lead strategic change initiatives
• Balance short-term problem-solving with long-term strategic thinking

Requirements:

• 3-5+ years post-grad experience in strategy, business operations or product
• Background in consulting and/or banking, combined with hands-on operator experience
• Exposure to financial services, fintech or payments industries preferred
• Strong understanding of emerging tech ? especially AI ? and its business applications
• Analytical, adaptable and comfortable with ambiguity
• High-agency, low-ego and motivated by making real impact
• Technically literate ? you don?t need to code, but you understand how things work

This is an opportunity to step into a broad, intellectually stimulating role at the intersection of operations, technology and strategy - with the chance to influence both internal systems and the customer experience.