Chief of Staff to the CEO

Job Summary We are seeking a Chief of Staff to work at Axlora, a fast-growing, bootstrapped fractional technical department dedicated to startups. Startups are fighting to stay alive, and in order to keep engineers focused on the core roadmap, we take compliance, cybersecurity, and IT off their already-full plates as a fractional department.

In this role, you will report directly to our CEO.

Responsibilities As a Chief of Staff, you will be the right hand person to the CEO and the role will adapt to the needs of the CEO (and therefore the needs of the business). We expect the current breakdown of the role to be:

Community Lead
Planning and executing on monthly events in SF and NY
Moderating and maintaining active communication in Axlora social groups
Managing content creation strategy
Sales Ops
Keep sales pipeline data clean
Sending follow ups such as quotes, contracts, reminders
Talent Ops
Source talent and keep talent pipeline up to date
Special Projects
Examples include updating the marketing website, rethinking internal operations, potentially planning annual retreat, etc.

Axlora Company Outcomes

Customers get a first response time of <30 minutes, instant where possible
Deliverables are accurate and high quality
All timelines are respected
No reminders from customers, we do not let anything fall through the cracks
No work we could have done is done by a customer
All rollouts feel magical
All mainstream risks are mitigated & communicated
Customers are never told a lie
No person is treated with disrespect Qualifications- Work experience in fields related to management consulting, finance, product management, software engineering, project management

New grads are welcome to apply
Traits that will succeed in this role:
Sociable and sharp: can hold themselves well with executives and all different types of people, excels at reading a room and dealing with people
Extremely organized: will not let any details slip through the cracks, whether for themselves or for the entire team
Thinks like an owner: is constantly thinking about what is the best interest of the business and can provide feedback/push back to the CEO if in the best interest of the business (with well thought out arguments and evidence)
(Preferred) experience with startups